Shipping & Returns

Orders are processed within 1–3 business days. Custom, team and bulk orders take longer; we'll confirm timing by email before production starts.

United States: 3–7 business days after dispatch. Canada: 7–14 business days. International: 10–21 business days. Carrier delays and customs processing can add time outside our control.

Shipping is calculated at checkout based on destination and order weight. International customers are responsible for any import duties or taxes charged on arrival.

You'll receive an order confirmation email immediately, then a tracking link once your parcel is dispatched. If tracking hasn't arrived within five business days, email us and we'll chase it.

Unworn, unwashed items in original packaging can be returned within 30 days of delivery for a refund to the original payment method. Refunds are issued within five business days of the return arriving. Return shipping is the customer's responsibility unless the item was faulty or incorrect.

Need a different size? Email us within 30 days and we'll reserve the replacement while your return is in transit, subject to availability.

Custom or personalised team kit, final-sale items, and gift cards cannot be returned unless faulty.

Email info@kinflow.com within 7 days of delivery with your order number and a photo. We'll replace it or refund you in full — no return shipping cost to you.

Email your order number and the items involved to info@kinflow.com, or use our contact form.